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Acceptable Use Policy

What you may — and may not — do when using the UbuntuLogistics platform.

Last updated: April 2026 · Version 2.4
Summary in plain English. The full document below is written in formal legal language. If any part is unclear, contact legal@ubuntuport.com before accepting.

1. Introduction

This Acceptable Use Policy governs your access to and use of the UbuntuLogistics platform, marketplace and services (together, the "Services") operated by UbuntuLogistics, a division of Ubuntu Africa Group. By accessing the Services you agree to be bound by this document.

2. Scope

What you may — and may not — do when using the UbuntuLogistics platform. This document applies to all users of the Services in the capacity described, in addition to our master Terms of Service and Privacy Policy.

3. Definitions

Capitalized terms used in this document have the meanings given to them in the master Terms of Service unless otherwise defined here. "Personal Data", "Processing", "Controller" and "Processor" have the meanings given under applicable data protection law.

4. Your obligations

You agree to use the Services in accordance with this document, all applicable laws (including sanctions, export controls and anti-money laundering laws), and any published usage limits. You are responsible for the accuracy of information you submit and for the acts of your authorized users.

5. Our obligations

We will provide the Services with reasonable skill and care, maintain the security controls described in our Trust & Security document, and notify you without undue delay of any security incident affecting your data as required by applicable law.

6. Fees and payment

Fees, if any, applicable to your tier are set out on our Pricing page and in your order form. All fees are exclusive of applicable taxes. Late payments may accrue interest at the maximum rate permitted by applicable law.

7. Term and termination

This document remains in effect while you use the Services. Either party may terminate for material breach not cured within 30 days of notice. Sections that by their nature should survive termination (including indemnity, limitation of liability and confidentiality) will do so.

8. Governing law

This document is governed by the laws of the jurisdiction of the Ubuntu Africa Group contracting entity identified in your order form, without regard to conflict of laws principles.

9. Contact

10. Non-circumvention & confidentiality

Parties introduced to counterparties, cargo opportunities, vessel tonnage, negotiated rates, or business relationships through the UbuntuLogistics platform agree not to circumvent UbuntuLogistics by using such introductions to complete transactions directly, outside the platform, for a period of 24 months from the date of introduction. Parties further agree to keep proprietary rate, cargo, tonnage and counterparty information obtained through the platform confidential and to use it solely for the purpose of evaluating and executing transactions through UbuntuLogistics.

Contact

Questions about this document should be directed to legal@ubuntuport.com.

Questions about this document? Email support@ubuntuport.com and our team will help.

This is a template summary maintained to keep counterparties oriented. It is not legal advice and does not replace formal counsel or the executed contract between the parties.
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